Return Timeframe We accept returns within 3 calendar days of receiving the item, only for products that are damaged or defective due to shipping. Please provide an unboxing video and product photos as proof.
Return Conditions To be eligible for a return: The product must be unused, in original condition, and with its original packaging. – Must include proof of purchase (receipt or invoice). – Product must not be modified or damaged by user error.
Return Process 3.1 Contact us at: – Email: [info@saedarpagroup.com](mailto:info@saedarpagroup.com) – WhatsApp: +62 812 2583 3228 3.2 We will give you return instructions, including the return address and shipping label (if needed) 3.3 Once we receive and inspect the product, we will process a refund or replacement within 3 calendar days.
Refunds Types of Refund – Full refund – Product replacement – Store credit
Refund Methods : Refunds will be issued using the same payment method as your original order.
Refund Timeframe : Refunds are processed within 3 calendar days after we receive the returned item.
Special Notes : – Please contact us immediately if your item is damaged or defective. – We may reject a refund if the product doesn’t meet our return conditions. – Return shipping costs will be covered by us through reimbursement.
